Shipping & Cancellation Policy
At www.shopnsx.com [NSX by nidhi Saxena], we make sure your order reaches you safe, fast, and in style. Here’s everything you need to know about our shipping and cancellation process
Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
2. Delivery Timeline
Metro cities: 3–5 business days
Other locations: 5–9 business days
(Delivery times may vary slightly depending on your location and courier service availability.)
3. Shipping Charges
Free shipping on orders above ₹499.
A small fee of ₹50 may apply for orders below ₹499.
4. Tracking Your Order
Once your order is shipped, you’ll receive an email or SMS with a tracking link so you can follow your package in real time.
5. Delays
While we work hard to ship on time, occasional courier or weather delays can happen. Don’t worry — we’ll always keep you updated.
Order Cancellation Policy
1. Before Shipping
You can cancel your order within 24 hours of placing it or before it’s shipped.
To cancel, log in to your account or email us at [your email] with your order number.
If the order hasn’t been dispatched yet, we’ll process a full refund.
2. After Shipping
Once your order is shipped, cancellations are no longer possible.
However, you can still raise a return request after delivery — check our Return & Refund Policy page for steps.
3. Order Modifications
Need to change your address or item? Contact us ASAP before dispatch — we’ll do our best to accommodate your request.
Refunds for Cancelled Orders
Approved cancellations will be refunded to your original payment method within 5–7 business days.
For Cash-on-Delivery (COD) orders, refunds will be processed via bank transfer or store credit.
Contact Us
Got questions about your order or delivery? We’re here to help. nsxbynidhi@gmail.com
www.shopnsx.com